EMERGENCY RESPONSE PLANS AND PROCEDURES

Site-specific emergency response. Planned, ready, tested.

Site-specific means exactly that. We build emergency response plans grounded in your facility's actual layout, your team's actual roles, and your sector's regulatory requirements — not a template copied from a checklist.

what's included

Four foundations in every plan.

Whether you're a 20-person office or a 5,000-person multi-site campus, the structure stays consistent — but the content adapts to your facility, your team, and your risks.

Site-specific evacuation procedures

Egress routes, assembly points, and accessibility considerations matched to your actual floor plan — covering fire, medical, security, and environmental scenarios that apply to your facility.

Defined roles and responsibilities

A clear chain from your Emergency Planning Committee through Chief Warden, Floor Wardens, and individual response roles. Named responsibilities so every person knows their part.

Incident-specific response protocols

Step-by-step procedures for the scenarios that actually apply to your facility — from first aid through full-site evacuation, with clear thresholds for escalating to emergency services.

Training, drill, and review schedule

Annual exercise requirements, training refresh programs, and a structured review cycle so your plan stays current as your facility, team, and regulations evolve.

OUR PROCESS

Four steps from facility walkthrough to final plan.

Every engagement follows the same four-step process. Whether you're a single-tenancy clinic or a multi-site campus, we move from discovery through delivery without skipping the conversations that make the plan reliable.

01

Discovery

We start with a site visit and stakeholder conversation — understanding your facility layout, your operations, your regulatory context, and the risks specific to your environment.

02

Draft

Our team builds the plan from the ground up — site-specific evacuation procedures, role assignments, escalation protocols, and supporting documentation, all aligned to AS 3745.

03

Review

Your Emergency Planning Committee reviews the draft. We refine based on your team's input, ensuring the procedures match the way your facility actually operates.

04

Deliver

You receive a polished, ready-to-use emergency response plan, plus training resources and a built-in review schedule to keep the plan current over time.

compliance

Built to standards.

Every emergency response plan we build sits inside a clear framework — the legal duty under the WHS Act, the technical specifications of AS 3745, the industry best practice set by FPA Australia, and the qualifications of the people writing the document. Compliance isn't a cover sheet on the back of the plan; it's the framework we build inside.

WHS Act

Federal and state Work Health and Safety legislation places a legal duty on PCBUs to maintain emergency procedures for their workplaces. Every plan we build satisfies that duty.

AS 3745

The Australian Standard for planning emergencies in facilities. We build every plan to the current edition — in full.

Member of FPA Australia

FPA Australia

We're members of FPA Australia, the peak body for fire protection in this country. Membership signals alignment with current industry best practice and ongoing professional development.

Fire Safety Adviser

Our team includes consultants who hold Fire Safety Adviser qualifications — the credential recognised for high-occupancy facility emergency planning.

WHO WE WORK WITH

Wherever people work, we plan for them.

Any facility with occupants carries an emergency planning and response obligation. These are the sectors where most of our 800+ clients sit — though our work extends to anywhere people gather, work, or visit.

Education

Schools, universities, TAFE, and early learning centres.

Healthcare

Hospitals, aged care residences, day surgeries, and allied health practices.

Government

Federal departments, state agencies, and local councils.

Commercial property

Office towers, retail centres, and mixed-use developments.

Hospitality

Hotels, function venues, clubs, and entertainment precincts.

Critical infrastructure

Utilities, transport hubs, and telecommunications sites.

Not-for-profit / community

Community centres, places of worship, and member-based organisations.

Industrial

Warehouses, manufacturing plants, and distribution facilities.

Ready to scope your plan?

Every plan we build starts with a walkthrough. Tell us about your facility, your team, and where you're starting from — we'll come back with a scope and a timeline.

Get in touch