Emergency Response Management Specialists

Protecting people first since 2007

People first. FERST assesses your workplace risk, designs your response, and trains your people — protecting 1,000+ workplaces across the ACT and NSW, with clients Australia-wide.

FERST shield — protecting Australian workplaces since 2007
OUR PROCESS

Three steps to protecting your people

01

Assess

We review your facility, risks, emergency arrangements and compliance obligations to understand what your people need to respond safely and effectively.

02

Design

We build site-specific emergency response solutions, including evacuation diagrams, emergency plans, procedures and role structures that align with your facility and compliance requirements.

03

Train

We train your people to understand their roles, follow the procedures and respond with confidence when it matters.

OUR SERVICES

Three ways we protect your people

Training, diagrams and procedures — FERST integrates the three pillars of AS 3745-2010 workplace emergency management compliance to help protect your people and meet your obligations across Australia.

Training

Emergency response training delivered for your people. FERST provides both nationally recognised and compliance-based training, including Chief Warden, Fire Warden, Evacuation, First Aid and bespoke emergency response programs across the ACT, NSW and Australia-wide.

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Evacuation Diagrams

Evacuation diagrams prepared for any facility and compliance requirement. FERST produces clear, site-specific diagrams aligned with AS 3745-2010 and relevant workplace, building, health, education, accommodation, industrial and multi-site requirements. From care homes, single-tenancy offices to complex campuses and facilities.

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Emergency Procedures

Site-specific emergency response plans and procedures for any facility and compliance requirement. FERST develops practical, AS 3745-2010 aligned documentation that supports WHS obligations and gives your team clear actions, responsibilities and procedures they can use under pressure.

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WHO WE WORK WITH

Built for every Australian workplace

Aged care

Residential aged care facilities

Home care

Carers and care providers

Healthcare

Hospitals, clinics, and medical centres

Childcare

Early learning and OOSH services

Education

Schools, universities, and TAFE

Government

Federal, state, and local agencies

Commercial offices

Corporate workplaces and tenancies

Retail

Shopping centres and stores

Hospitality

Hotels, restaurants, and venues

Sporting clubs

Sport and rec facilities

Residential buildings

Apartments and strata

Community groups

Not-for-profits

Plus individuals, AirBNB hosts, and anyone else with people to protect.

TRUSTED ACROSS AUSTRALIA
2,000+
workplaces protected
800+
clients · ACT, NSW + Australia-wide
Since 2007
protecting Australian workers
RTO 90909
Nationally recognised training
WHY FERST

Built around your people

People-first methodology

We design every solution around the people who need to act when it matters — not just to satisfy a compliance checkbox. Real preparedness comes from clear roles, practiced procedures, and confident teams.

Australian-staffed teams

Our consultants, trainers, and emergency response specialists are all based in Australia. You get local expertise, local accountability, and someone who understands your context.

End-to-end service

From the first risk assessment to the final training session, everything is handled in-house. No coordinating between separate providers for diagrams, plans, training, and procedures — one team, one approach.

Ready to protect your people?

Or call 1300 333 778.